I not only received more information than I expected,
I not only received more information than I expected, but I also felt that I connected with someone who genuinely cared. This is a great option for people needing a little assistance. Thank you!
THE very best customer service I have ever experienced.
THE very best customer service I have ever experienced. The librarian was really helpful and showed me all the info I needed to complete my project.
Since my library is closed, I can ask and right away a Librarian comes along!
Since my library is closed, I can ask and right away a Librarian comes along! It is also a very nice feeling that you are talking to someone while in quarantine. The Librarians are very nice.
With libraries closed, I SO appreciated the immediate response and valuable input here. I got helpful information to complete my assignment. Thank you so much!
It was very helpful! The librarian I chatted with pointed me to a lot of great resources online. I have lots of good jumping off points for my topic. I would definitely use this service again.
I have learned so many searching tools and tricks that have saved me hours of sorting through websites.
My librarian found each of the three articles I needed, in Full-Text, and sent them to me right away.
Easy to use at any time of day.
This live chat is very helpful and helps me find my things I need fast.
I gave my librarian very little information and she found exactly what I needed.
The librarian that helped me found the sources that I needed very quick.
I just want to say how grateful I am. I have a huge paper due next week and I was totally lost trying to figure out my citations. I used your Chat service and the librarian I connected with went above and beyond. I’ll absolutely be using your service again and recommending it to friends.
Great Service! I was deeply impressed about how fast an answer I could get!
Librarian was very nice and got me the resource I needed almost immediately.
I had no idea Chat was available. It’s wonderful, it’s given me hope on finding out information about my grandmother who died very young. It’s great to know folks like you are there to help people find things so important to them! Thank you again!!!!!!
The librarian was so helpful and gave me many websites to look for. I was very pleased with this chat!
The Librarian that I chatted with was very helpful! Thanks so much.
The fact that he even checked to see if my friend’s local library had any events or resources to help her as well was an incredible touch to the whole experience. Reference librarians are the best!!!! Thank you!!!
The librarian was very helpful and great to deal with. This is a wonderful service.
I always come here when I am feeling stuck on my assignments. The librarians are all really helpful and point me in the right direction.
Excellent resource with friendly people who really want to help. I needed some solid sources for a research paper, and the librarians gave me an excellent jumping-off point. 10/10 would use again.
This service is FANTASTIC! It couldn’t be easier or more useful, especially in this time. I really appreciate the fast, effective, and polite service I have received each time I use it. Thank you for bringing libraries to our homes!